Refund Policy
Last Updated: May 2026
Pinkline Legal Services provides administrative, document‑based, and traditional notarial services. Because these services involve time, preparation, and professional labor, this Refund Policy explains when refunds may be issued and how refund requests are handled.
1. General Policy
All purchases made through Pinkline Legal Services are for administrative, clerical, document‑based, or notary services. Completed services are non‑refundable.
Refunds may be considered only for services that have not yet begun.
2. Eligibility for Refunds
You may be eligible for a refund if:
Work has not yet started on your project or document
You cancel your request before any research, drafting, preparation, or review has begun
You cancel a scheduled appointment within the allowed cancellation window listed in our booking system
Refunds are not available if:
Any portion of the service has already been completed
You fail to provide the required information or documents
You miss an appointment without proper notice
You request a refund due to legal outcomes, court decisions, or changes in personal circumstances
3. Notary Services
Notary appointments are refundable only if canceled before the notary has traveled or begun the appointment process.
Mileage fees for mobile notary services are non‑refundable once travel has begun.
After‑hours surcharges are non‑refundable once the appointment window begins.
4. Rush Processing
Rush Processing is an optional add‑on billed at the standard service rate.
Rush fees are non‑refundable once work has begun on the expedited request.
5. Digital Products or Templates (If Applicable)
If Pinkline Legal Services offers digital downloads, templates, or forms in the future:
These items are non‑refundable once delivered
Refunds are not issued for accidental purchases or a change of mind
This section applies only if such products are offered.
6. Custom Work
Custom drafting, formatting, research, or administrative projects are non‑refundable once work has started, even if the final product has not yet been delivered.
7. How to Request a Refund
To request a refund, email:
Include:
Your name
The service purchased
Date of purchase
Reason for the refund request
Refund requests are reviewed within five business days.
8. Processing of Approved Refunds
If your refund is approved:
Refunds are issued to the original payment method
Processing times may vary depending on your bank or payment provider
9. Changes to This Policy
Pinkline Legal Services may update this Refund Policy at any time.
Changes will be posted on this page with a revised “Last Updated” date.