Service Agreement

Last Updated: May 2026

This Service Agreement outlines the terms under which Pinkline Legal Services provides administrative, document‑based, and non‑attorney support services. By requesting or receiving services, you acknowledge and agree to the terms below.

1. Scope of Services

Pinkline Legal Services provides administrative, clerical, document‑based, and traditional notary services, including:

Attorney‑Directed Paralegal Support

  • Paralegal support

  • Legal document preparation

  • Procedural research

  • Drafting from templates

  • Discovery drafting (templates)

  • Exhibit preparation

  • Case file management

  • E‑filing & court packet preparation

  • Trial preparation (binders, witness lists)

Pro Se Administrative Assistance

  • Document preparation based on client instructions

  • Administrative filings

  • Procedural research

  • Digital file organization

  • Binder assembly

  • Filing logistics support

Document Preparation & Administrative Services

  • Document Preparation

  • Administrative Filings

  • Procedural Research

  • Binder Assembly

  • Digital File Cleanup

  • Rush Processing

  • Administrative Support

Traditional Notary Services (North Carolina Only)

  • Acknowledgments

  • Oaths / Affirmations

  • Jurats

  • Proofs / Verifications

  • Safe Deposit Box Inventory

  • Certification of Absentee Ballots

  • Travel Fee

  • Minimum Travel Fee

  • After‑Hours / Weekend Surcharge

All services are limited to administrative, clerical, or procedural tasks.
Services do not include legal advice, legal strategy, legal interpretation, or representation in any capacity.

2. No Legal Advice

Pinkline Legal Services is not a law firm and does not provide legal advice.
Nothing in our communication, documents, or services should be interpreted as legal guidance or legal opinion.

Clients are encouraged to consult a licensed attorney for:

  • Legal questions

  • Legal strategy

  • Representation

  • Interpretation of law

3. Client Responsibilities

Clients agree to:

  • Provide accurate, complete information

  • Submit all required documents promptly

  • Review all completed work for accuracy

  • Seek legal counsel when legal advice is needed

Pinkline Legal Services is not responsible for delays caused by incomplete, inaccurate, or late information provided by the client.

4. Fees & Payment

Services are billed at flat rates or hourly rates as listed on our website.

Payment Terms

  • Payment is due at the time services are requested unless alternative arrangements are approved in writing.

  • Invoices must be paid using the payment link provided.

  • Pinkline Legal does not accept alternative electronic payment methods for invoiced services.

  • Notary‑only services may be paid in cash at the appointment.

  • Completed work, documents, or deliverables will not be released until the invoice is paid in full.

Rush Processing

Rush Processing is an optional add‑on billed in addition to the standard service rate for expedited turnaround.

Mobile Notary Mileage

Mobile notary appointments include a mileage fee billed at:

  • $0.72 per mile (round‑trip)

  • $10 minimum travel fee

  • $20–$40 after‑hours/weekend surcharge

5. Confidentiality

All client information and documents are handled with strict confidentiality.
Information is never shared, sold, or disclosed except:

  • As required by law

  • With the client’s written consent

  • As necessary to complete a notarial act

6. Limitations of Service

Pinkline Legal Services does not:

  • Provide legal advice or legal interpretation

  • Represent clients in court or before agencies

  • Draft legal arguments or legal strategy

  • Communicate with opposing parties or attorneys on your behalf

  • Guarantee outcomes, approvals, or court decisions

All services are administrative in nature.

7. Cancellations and Refunds

Due to the nature of administrative and document‑based work, completed services are non‑refundable.

If work has not yet begun, cancellations may be approved at Pinkline Legal Services’ discretion, in accordance with the Refund Policy.

8. Acceptance of Terms

By requesting services, submitting documents, or making payment, you acknowledge that you have read, understood, and agree to this Service Agreement.